Frequently Asked Questions

Off/Aisle is a bargain hunter's paradise with the best deals on designer brands. Plus, you can stock up on everything you need without breaking your budget-clothing, jewelry, shoes, accessories, home and more.
Off/Aisle brings in limited quantities of national-branded products that you normally wouldn't find at a Kohl's store along with the merchandise you know and love from Kohl's.
Off/Aisle sells merchandise comparable to a Kohl’s store-home goods, clothing, shoes, jewelry and more.
No. Off/Aisle is currently an in-store-only shopping experience.
Recall information can be found at the point-of-sale registers when you check out in store.
Rebate information can be found at the point-of-sale registers when you check out in store.
Find your local store's address and phone number here.

Each item has a color dot that corresponds to a price found on our in-store pricing graphics.
No. We only accept payments via cash, check, debit and select credit cards.
No. We offer item exchanges or merchandise credits for item returns.
No, but we do have periodic sales that take place throughout the year. Sign up for Off/Aisle emails and we’ll loop you in to all our sale events.
We currently accept payment via cash, check, debit card, Visa, MasterCard, Discover, American Express, JCR, Diner’s Club, JBC and Union Pay.
We do not currently offer gift cards or e-gift cards for purchase.

Off/Aisle merchandise may be exchanged or returned within 30 days of purchase if the merchandise is unaltered, tags are intact and the item is accompanied by the original receipt. Exchanges may be made for an item of the same dollar value. Returns will be refunded in original form of tender or as a merchandise credit.